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Slammers, I Need Your Help!

Posted by Helm Lardar , 22 November 2011 · 697 views

Someone sent me this email this morning:

Spoiler
I clicked on the "I didn't send a recovery, what?" link to get to:
Spoiler

Legit or not?  I have to know, this sort of thing makes me nervous.

~Helm Lardar~

P.S. But what if this is just the first time I've visited the account recovery section?  Starting to lean towards sneaky scam attempt:

Posted Image




Just log into your account via the RuneScape website and check, if you're worried. Don't click any suspicious links.

Egghebrecht
Nov 22 2011 06:07 AM
login on the RS website and check your recoveries
see if they are indeed reset, you also get this message when logging in to rs I believe

because I *think* that it is legit

but never ever use links from mails, always go to the main site and check that way

Helm Lardar
Nov 22 2011 06:28 AM

Egghebrecht, on Nov 22 2011, 11:07 AM, said:

login on the RS website and check your recoveries
see if they are indeed reset, you also get this message when logging in to rs I believe

because I *think* that it is legit

but never ever use links from mails, always go to the main site and check that way
I can't log in via the main site.
(I'm at school).
What do I do?

Egghebrecht
Nov 22 2011 07:51 AM

Helm Lardar, on Nov 22 2011, 12:28 PM, said:

Egghebrecht, on Nov 22 2011, 11:07 AM, said:

login on the RS website and check your recoveries
see if they are indeed reset, you also get this message when logging in to rs I believe

because I *think* that it is legit

but never ever use links from mails, always go to the main site and check that way
I can't log in via the main site.
(I'm at school).
What do I do?
wait til you get home

it takes 2 weeks for your recovery questions to get reset
so when you get home check out the main site, login and check your account details
This is scam. don't login through the page you got opened via that link.
your account is just fine.
when i requested for a recovery ques reset last month... i didnt get any email...
and that url is very fishy...

Mikeyy the Xenocide
Nov 22 2011 09:51 AM
scam. Official Runescape URL's will be over a secure connection via HTTPS protocol and wont have other shizzle in the name.
Always pay attention to the url when you head to the site.
You'll notice that it says secure.runescape.com.recov.me
recov.me is the actual website's name.
secure.runescape.com is the subdomain.
It's a scam.
And don't get fooled by the

From: noreply@jagex.com.

I have around 20 emails from them telling me I have minor infractions on my account :P

Jagex will basically never send you emails, so don't trust any of them.
Might want to check your computer for keyloggers and other malware now...

Jagex will never, never, never, ever contact you via email regarding account security. You can check their website
Yeah, check your computer for viruses and keyloggers now.  I'm willing to bet you got something from that site.

Crackity Jones
Nov 22 2011 09:26 PM

Sonata, on Nov 22 2011, 10:10 AM, said:

Always pay attention to the url when you head to the site.
You'll notice that it says secure.runescape.com.recov.me
recov.me is the actual website's name.
secure.runescape.com is the subdomain.
It's a scam.
new website now, old design website email. twas what tipped me off first.

Egghebrecht
Nov 23 2011 03:49 AM

lilshu, on Nov 22 2011, 11:36 PM, said:

Might want to check your computer for keyloggers and other malware now...

Jagex will never, never, never, ever contact you via email regarding account security. You can check their website
that was correct years ago, not sure now :/

Egghebrecht, on Nov 23 2011, 03:49 AM, said:

lilshu, on Nov 22 2011, 11:36 PM, said:

Might want to check your computer for keyloggers and other malware now...

Jagex will never, never, never, ever contact you via email regarding account security. You can check their website
that was correct years ago, not sure now :/

Quote

If you have an email address registered with us, Jagex will occasionally send you emails. This could be to let you know about the latest game update, to inform you of a membership offer or simply to offer some game guidance. You can unsubscribe from these updates at any time by going to the Account Management page and changing your email preferences.

Jagex will never contact you via email to discuss your account, unless you have already contacted us with a request for support at one of the following email addresses:

    * billingsupport@jagex.com
    * parents@jagex.com

Jagex will never contact you to:

    * Offer you moderator status.
    * Verify your account details.
    * Identity that you are the account holder.
    * Advise you that your account will be suspended, muted, banned or has "received an infraction".
    * To confirm a change of address, if you have not requested it


In order to help you verify whether an email is legitimate or not, we've put together this simple guide.

1. Sender address.
We only send you emails from an @Jagex.com or @email.runescape.com address. However, it is possible for senders to alter the 'from' field to make an email look as if it's been sent from us, so please remain cautious.

To verify that the email is from Jagex, you can check the message source. If the email is from us, you will see these fields:

Received: from mta.chtah.net
From: "RuneScape" news@email.runescape.com or noreply@jagex.com

2. Links in emails
To make it easier for you to access the game update or offer, we will normally include a link in the form of a button in our emails.

How do I know it's a safe link?
When contacting you about RuneScape, we will only ever link you to a www.runescape.com or www.jagex.com domain.

If it is necessary for you to log into the site, you will be directed to an SSL certified secure site (https) and you will see a green address bar, as in the example below:

Posted Image
The 'Play Now' log-in screen is an exception, as it works in Java, so it is not an SSL page. When asking you to log into the RuneScape site, we will only ever link you to this 'Play Now' URL, however, so ensure that the one displayed matches this one:


http://www.runescape.com/game.ws?j=1

If you are directed to a different 'Play Now' URL, DO NOT enter any of your personal log-in details, as it will be a phishing site.

RuneScape emails may also include links to our subpages, which are:

    * http://email.runescape.com This is the tracking url used in our email communications. This will be displayed in the message source, when checking the link location or plain text version of emails.
    * http://services.runescape.com For forums, game guides, clan info and newsposts
    * https://secure.runescape.com Links to membership promotions and upgrading your account
    * We NEVER use shortened urls in our email communications (e.g. bit.ly, tinyurl)

Always check the link source

Common phishing scams use text links which appear genuine, but actually direct you to an unsafe site. To check where the URL actually links to, just hover your cursor over the link and in the bottom left corner of your screen (where 'done' normally appears). This will show you where the link directs to.

3. My email has an attachment, should I open it?
No. Jagex will NEVER send you attachments in an email.

4. I'm not sure. What should I do?
If you're suspicious about an email you have received, do not click on any links or open any attachments. Please report any malicious links on the forums here:

http://services.rune...,276,2,62906841

This will help us to prevent similar emails from being sent in the future.

Mod Sadie

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