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Sal's RuneScape Forum
Yuanrang

Dear Jagex Community Managers

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I am writing this publically here because I know for a fact that the Community Manager team read these forums, and I believe it is time to give you a wake-up call.

I realize I am overstepping my boundaries as a member of the Staff of this community, but there are those times when a man has to act alone and voice his opinion against narrowminded injustice when it is as blatant as what I am about to talk about.

 

It is now nearly four years since the Community Manager team was announced by your company during the summer of 2009. This signified a change in Jagex policy, from awkward silence regarding fansites, to your company actively pursuing a good bond of communication between the fanbase, and you, the company.

While the reception of this change of approach was met by caution by many, I was optimistic because I had a strong hope that it could only improve the game that so many of us have grown to like. True enough, we had a great beginning and Mod Hohbein did a splendid job of establishing a two-way communication between fansites (or at least this fansite) and Jagex.

 

Today, nearly 4 years later, I am far from optimistic. Barring the fact that we have gone through so many different Community Managers in the last few years that all of us here has lost track, I think the camel's back has been thoroughly broken as of these last few days.

 

To the rest of the community here: I am now going to talk a bit about some stuff behind the scenes. Some of it might be juicy, some of it might technically get me into trouble, but I post this willingly and entirely of my own accord. These are my personal thoughts and not the official stance of this fansite... but it probably is, because what I am about to comment on borders on sheer and utter idiocy on Jagex's behalf.

 

Roughly 3 days ago, on the 12th of April, we got a little nudge from the current representative from the Jagex Community Manager team; Mod Lods.

 

In essence, he took offence to this thread: http://runescape.sal...-porn-pictures/

 

His explanation was this:

 

Please can you remove the following section from your sites forum asap, we do not want this kind of content on our fansites

 

If you are confused, check the topic title. Yes folks, Jagex made a demand for us to delete threads because a thread was named "Porn pictures". In fact, when we replied and explained the situation, the honorable Mod Lods explained it this way:

 

I didn’t want to go into the thread itself due to its name

 

Now, let us break this down step by step.

 

When on earth did we become a Jagex owned fansite? The answer to that is "Never", and while we might be a rated fansite, I do not see Jagex running this ship. We are a website for the fans of a game, and while that game is owned by a company, the company do not own this fansite in any legal fashion.

It is also very disheartening to see Jagex immediately make demands instead of inquiring in a civil and humane manner. It is usually good practice to have the ability to back up threats, before making them.

The surprising thing, however, is that Mod Lods admit he did not check the thread itself "due to its name".

 

...yet he dares to make demands about content he has never seen, nor investigated? It occurs to me that if these people are to combat bad morality and enforce a youth-friendly enviroment on all Jagex-related fansites, they ought to verify that such content exist? Either Mod Lods has morality issues with pornography or he was afraid of exposing his work account to pornographic content which could get him into trouble with his employers. Well, I would imagine that doing a horrible job at being a Community Manager would be just as damaging, eh Mod Lods?

 

Of course, when I first read all of this, I just laughed and chuckled to myself and I was going to let things be until this just recently appeared today:

 

Can you please rename the section to banned content?

Oh really? Now Mod Lods wants us to rename the Runewise section to "Banned Content", publically slandering an official partner who has done nothing but been a positive and friendly partner in a rather lengthy co-operation? In a thread which warns against pornography, and has absolutely no content of such pornography? Dream on.

 

So, at the end of a long bulk of information and explanation, I arrive at this: My personal opinion:

 

Mod Lods, and the rest of the Community Manager team, you have just managed to alienate this individual completely by your incredibly childish and frightening behaviour. You dare make demands and dictate this fansite around? I might be just a moderator and a lone individual, but I have haunted these hallowed halls for 8 years, and I will be damned if you are going to bully around this community around. It is a spit in the face, and it is not to my face, but no, it is a direct insult towards Salmoneus who has worked countless hours to make this place as great as it is. What's worse, it is a massive show of disrespect to this entire community and I will not see that happen. I will rather speak up and tell you a thing or two, if it so is the last thing I do here on this forum.

Personally, I love this place. I like most of its people, and quite frankly, I would prefer those I do not like here, to the mindless mentality your Community Manager team just showed me. Good riddance.

 

I will say this: You do not control this fansite, and you never will. You might narrowmindedly lower the fansites rating because of the rant of one unsupported individual, but I believe that would just prove my accusation of you having failed the essence of what made you into a beloved company all those years ago. In fact, what does that rating really do? Your Community liasons have been rather silent and absent for a few years, so I doubt it would actually hurt us. Personally, I believe we do not need your hollow support to be the good, upstanding, community that we pride ourselves to be.

 

We find solace in the fact that we are honorable and that we have integrity. It is too bad that Mod Lods just ruined yours. Shame on you.

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Okay, I think there are definitely a few issues. I'm gonna say that as a person watching from the outside, it did seem quite nice at first when fansites had appraisal for their work in making the game more enjoyable. It's good seeing this site and other benefit and Jagex working well to make the game environment a better place. But as you've said basically, as times gone on it's getting a little bit too much, everything seemed a little too sweet. The fansites have been shafted by Jagex with business strategy.

 

The funniest thing about that topic is that it's in essence hidden and old. It's been there for ages and for someone to comment on it now and not in the actual moment shows a serious lack of awareness. This seems more like a minor attack at the partner here more than anything and whilst I have my opinions on whether not it should be here, isn't really for Jagex Mod's to come in and dictate on the matter. Even as a regular member, why would their opinion matter at all. In fact If i'd have known this was happening, I wouldn't have created the topic to disband the partnership.

 

"on our fansites"
It's a sad state of affairs when a company thinks they can dictate just because the website is based around their content.

 

I will say, to begin with I felt a little as if you were being slightly harsh towards them. Because when you think about it, this website becomes a representation of Jagex and their games. We are a fansite and to have something that whilst it's content is not bad, could seem bad to others it should probably be taken into account. Then again, the content isn't bad and anyone with a brain would know that staff can easily deal with something that is bad and needs to be removed. Based on the timeline that it's been there it's very nitpicky of Jagex to bring it up. I do think it's slightly bad for kids, if I was a child and I clicked the link. My parents would have a fit about the title if they looked into the history. But it's explainable. So in essence they are bringing up something completely redundant and you have the right to be angry.

 

The worst part for you is that because it's so old. It must seem like an attack on your abilities as a staff member, when quite clearly you are able to fulfil your roles. Having someone who you've had that amount of respect for come in and slander something you've been such a big part of isn't nice. What I don't understand though, is why anyone would bring it up after this long, makes you think they want to find something bad, rather than re-enforce the good. Oh brilliant, Jagex Police.

 

Can you please rename the section to banned content?

Does this mod mean the topic instead? I just can't explain in my head why anyone would have a problem with the partnership to that extent.

 

I think it needs more of a calm approach, just explaining that the topic is fine. Not that we should have to... but.. that's how it is :/.

 

Jagex needs to take a step back, their authority is nothing here.

Edited by Fatalysm

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Can you please rename the section to banned content?

Does this mod mean the topic instead?

He may think its a subforum rather than a topic if he still hasn't clicked on it.

 

it seems odd that if part of his job is to police things like that, that he isn't actually allowed to click the links to check?

 

We know for the future that it we want to ensure that they don't read anything we give the topic a saucy title! :P

Edited by Tabt

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As it's been mentioned above, it's awful that JaGeX seem to want ownership of anything that's even remotely Runescape related. I'd like their taint to be left on their domain, not infest ours. I also find it funny that threads like this (http://forum.tip.it/topic/243239-hot-celebritiesmodels-post-them-here/) are okay, even though their content is far more graphic than the accidental discovery of explicit material.

 

I feel we're seeing the usual JaGeX "shoot now ask questions later" approach to things. I'd only have to go back a week to uncover hundreds of players falsely banned by JMods ingame, purely for partaking in activities alongside bots.

 

It's a good job we've our own moderation team otherwise it really would be Sal's Realm of Power Abuse.

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While I agree with everything the OP said, I think that when Mod said "our fan sites", I believe he meant sites made by their fans, in other words, sites made based around any content belonging to Jagex. I don't think they actually meant to claim ownership. Other than that, jagex shouldn't be trying to pry themselves into the Sal's forums, telling us what we, as members of the site, can or can't do, specifically since they don't own the site.

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It's a good job we've our own moderation team otherwise it really would be Sal's Realm of Power Abuse.

Two things:

ABOOOOSE

And isn't it already? :aware:

 

In all seriousness, I agree with you, Yuan.

Just the other day I was curious as to which other sites got a platinum rating from Jagex, and it took me a lot of work to find a forum thread that listed them. Nothing more. It reflects badly on the company to first reach out to the fansites and then kind of sweep them in a corner. But I don't know the whole story there, so I shouldn't judge too quickly.

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I agree it's not their content to moderate - I also agree that he shouldn't be so quick to judge. I do find this open letter to be a bit strongly worded though, couldn't you just have messaged him back saying both of those things?

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Someone quick, hide the thread! We might lose our platinum fansite status! Yuan is the next fini!

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Can you please rename the section to banned content?

Does this mod mean the topic instead?

He may think its a subforum rather than a topic if he still hasn't clicked on it.

Its pretty sad when the person whose job it is to watch Fansites cant tell the difference between a topic and a subforum. Jagex stop firing people and clearly replacing them with inexperienced buffoons.

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I find it hard to believe someone employed would do that. Nevermind employed at jagex, just employed in general. I wouldn't pay anyone like that.

 

But I also don't know if I'm getting the whole story from this one individual. Who knows. What proof have ye?

 

Although, frankly i'm not sure it's my story to know or deal with.

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Someone quick, hide the thread! We might lose our platinum fansite status! Yuan is the next fini!

What did fini do?

 

 

 

Edit; Off topic question, just noticed he was gone and I'm wondering why.

 

 

 

As for JaGeX, this is ridiculous, and for me to post anything else would just be repeating what others have said. They should click on a link, check a subforum, not just jump to conclusions.

Edited by Ak-47

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This is pretty comical, actually.

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Why the need for a big public outcry over one man's incompetence? Couldn't you have contacted the offices of Jagex regarding this?

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Why the need for a big public outcry over one man's incompetence? Couldn't you have contacted the offices of Jagex regarding this?

he *is* the contact :P

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Why the need for a big public outcry over one man's incompetence? Couldn't you have contacted the offices of Jagex regarding this?

 

Because we are a platinum fansite, and that should mean something, DAMNIT.

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Preech brother! Preech! We gave up our time, energy and Sal's blood for this forum then suddenly Jagex claims it as their own?

 

They're not even bothered to support us with shout outs and recognition. I doubt they even read to read what we have to say about the game. It's just sad.

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Die Imperial criminal Mafia oppressive scum! Go back to where you came from!

 

That's my morning one-line rant on Jagex, I'm going back to bed.

Also Imperial scum is not a dumb joke about Britain. It's about the Imperials in TES, specifically TES5.

Edited by Amber is Insane

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We should create a porn forum to smite Jagex

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We should create a porn forum to smite Jagex

 

Sal's Realm of Poonscape?

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+10 to yuan. best topic in scape lounge all year.

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Why the need for a big public outcry over one man's incompetence? Couldn't you have contacted the offices of Jagex regarding this?

he *is* the contact :P

Then email someone else or ask to talk to someone else.

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